Technical Information

If you have any questions about using the WebCT system, or encounter any difficulties, contact the uticaonline help desk by telephone toll-free, 24 hours a day, 7 days a week at: 1-866-264-1537

Students should NOT contact the instructor for technical assistance.

Hardware Requirements

Enrollment in e-learning courses requires the student to have access to a computer with the following minimum configuration(s):

PC Recommended System Hardware
Operating System	Windows Vista/ Windows XP Pro SP 2
Processor Speed	3.0 GHz Single / 1.8 GHz Dual Core equivalent or better
RAM	1 GB (2 GB preferred)
Drives	CD-ROM, DVD-ROM
Networking	Ethernet
Cables	Cat5 Cable (Recommend 15 Feet)
Other	Keyboard, Mouse, Monitor, USB
Browser	IE 7.0 and FireFox 2 (latest)

Mac Recommended System Hardware
Operating System	Mac OS X 10.4.10 "Tiger"
Processor Speed	1.8 GHz G5 Power PC/ 1.83 GHz Intel Core 2 Dual
RAM	1 GB (2 GB preferred)
Drives	CD-ROM, DVD-ROM
Networking	Ethernet
Cables	Cat5 Cable (Recommend 15 Feet)
Other	Keyboard, Mouse, Monitor, USB
Browser	Safari and Firefox 2 (latest)

Software Requirements

Most applications needed for e-learning are free and are listed at the bottom of this page. These include Java, and Adobe Acrobat Reader at minimum. We also recommend Mozilla Firefox, which is free and available at http://getfirefox.com.

Often times course instructors will post Microsoft Word documents, Microsoft Powerpoint presentations or Microsoft Excel spreadsheets. To view these files you must have the software to do so. Your first option is to buy Microsoft Office Pro (the pro version is the only one with PowerPoint included), at a website like www.journeyed.com, which will give you a student discount price (as of 9/4/2006 it is $80). The second, and free option, is to get a compatible software called OpenOffice. It is available at http://openoffice.org.

Special Requirements:

Certain classes or programs may require specific software or operating systems. This includes, but is not limited to, the ECM program which requires Windows so students can use specialized software. Check with your instructor before making any purchases.

Supported Browsers

Microsoft Windows®

WebCT Version	Browsers	Browser Versions
CE 4.1	Microsoft IE	Validated: 6.0	Recommended
	Mozilla Firefox	Validated: 1.5	Recommended
	Netscape	Validated: 7.1	Not Recommended
	AOL	Validated: 9.0	Not Recommended

Macintosh® OS

WebCT Version	Browsers	Browser Versions
CE 4.1	Mozilla Firefox	Validated: 1.5	Recommended
	Safari	Validate: 1.2	Recommended
	Netscape	Validated: 7.1	Not Recommended
	AOL	Validated: OS X	Not Recommended

Browser Plug-Ins

Some uticaonline courses use browser plug-ins. To view portions of these sites, you may need one or more of the plug-ins below.

Browser Plug-Ins
QuickTime View QuickTime video Some uticaonline courses use Quicktime video.	Windows Media Player Play video and audio Some uticaonline courses use video or audio that can be played with Windows Media Player.
RealPlayer Play video and audio Some uticaonline courses use video or audio that can be played with RealPlayer.	DivX Video codec The DivX codec allows very high levels of compression and is supported by both Microsoft Windows and Apple Macintosh OS
Shockwave Animation and interactive content Macromedia Shockwave is used in some uticaonline courses for interactive quizzes, animations, and activities.	Flash Animation and interactive content Macromedia Flash is used in some uticaonline courses for interactive quizzes, animations, and activities.
Adobe Reader View, navigate, and print Adobe PDF files across all major computing platforms Adobe PDF documents are used in MOST uticaonline courses and websites.	Java - Sun Microsystems Run applications and applets that use Java technology Java is required for some uticaonline components. Most uticaonline courses use Java technology in course content.