Center for Student Success
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In keeping with its mission and values, Utica University strives to resolve student complaints and grievances within the University using policies and procedures outlined in the University catalogs, the Student Handbook, the Student Code of Conduct, or other University procedures.
Though unfortunate, we recognize that there are times and circumstances that require students to file a formal complaint regarding a violation. The processes for filing various complaints may be accessed on this webpage.
Important Note: if you have experienced a hate crime, it should be immediately reported to the Office of Campus Safety at (315) 792-3094, or to the police.
If you have evidence of an unfair grade or grading practice, you may file an appeal to the Academic Standards Committee at https://www.utica.edu/forms/appeal//index.cfm
Important Note: The availability and use of this grievance procedure does not prevent a person from filing a complaint of discrimination based on disability with the U.S. Department of Education, Office of Civil Rights: http://www.ed.gov/about/offices/list/ocr/complaintintro.html.
Important Note: ESA requests are governed by the Fair Housing Act. In New York State, the New York State Division of Human Rights accepts and investigates fair housing complaints: You can file online (or just learn more about the process) at https://dhr.ny.gov/complaint or by phone at 1-888-392-3644.
A student has the right to appeal charges of academic dishonesty, academic suspension or dismissal, dismissal from an academic program, and athletic eligibility. Appeals will be considered by the Academic Standards Committee only in the event of a documented extenuating circumstance.
To file such an appeal, visit https://www.utica.edu/academic/appeals.cfm
Students may also file a complaint with outside agencies, including New York State Education Department, the Middle States Commission on Higher Education, and the Florida Commission for Independent Education. Links to the policies and procedures regarding complaints against the institution are listed below (under "Outside Agencies").
Students may also file a complaint with outside agencies:
Middle States Commission on Higher Education: https://www.msche.org/complaints/
New York State Education Department: https://www.nysed.gov/college-university-evaluation/complaints
Florida Commission for Independent Education: https://www.fldoe.org/policy/cie/student-concerns.stml
NC-SARA: https://nc-sara.org/news-events/sara-complaint-process
Questions? Please let us know how we can help.
For a general list of frequently used logins, you can also visit our logins page.